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How do I Create a WiFi Account for eduroam?

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7.0 - Updated on 2021-07-29 by Sean Schluntz

6.0 - Updated on 2021-07-28 by Sean Schluntz

5.0 - Updated on 2021-07-02 by Sean Schluntz

4.0 - Updated on 2020-10-29 by Sean Schluntz

3.0 - Updated on 2020-10-29 by Sean Schluntz

2.0 - Updated on 2020-10-23 by Sean Schluntz

1.0 - Authored on 2020-10-23 by Sean Schluntz

eduroam is the primary WiFi network for the UC Berkeley campus community. In order to connect to eduroam individuals must create a token, or key, that will be used in place of their normal CalNet passphrase.

Please note that airbears2 will be decommissioned, all new connections should be to eduroam.

What types of accounts are supported on campus WiFi?

Note that visitors from other academic and research institutes who already have an eduroam account do not need to create a new one when visiting UC Berkeley. Eduroam accounts are shared world-wide.

Creating your WiFi Account

  1. Navigate to the WiFi Keys service: https://wifi-keys.berkeley.edu 

  2. You may be redirected to the CalNet authentication portal, if so log in using the account you want for wireless access

  3. You will be presented with the main wireless account page

    WiFi Keys Welcome Page
  4. Select Create New Guest Account

    WiFi Keys Create Account Screen

  5. Enter your User ID into the Your User ID field, it must match the ID listed above it.

  6. Leave Account Activation option set to Now

  7. Click Create

  8. The next screen will show you an automatically generated password for use with eduroam and airbears2

    WiFi Keys Create Account Created Screen

  9. You’re now ready to connect to eduroam using userID@berkeley.edu or just userID for airbears2

  10. You can return to the ClearPass site at any time to view or manage your account

  11. Our recommendation is to use the eduroam network as it allows access at other organizations besides just UC Berkeley


For instructions on how to connect please choose one of following links:


For additional assistance, contact CSS IT at 510-664-9000 and follow the prompts to reach a technician from between 8 am to 5 pm, Monday through Friday. A ticket may also be submitted through http://sharedservices.berkeley.edu/it/ or by e-mailing itcsshelp@berkeley.edu