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How do I connect to AirBears2 on an OSX device?

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3.0 - Updated on 2019-01-24 by David Lee

2.0 - Updated on 2019-01-24 by David Lee

1.0 - Authored on 2014-02-27 by Paula Shimada

Before you Begin

 

 

How to connect to AirBears2 in Mac OS X:

1. Choose  ‘AirBears2’  in your list of available WIFI network. This list may take a moment to fully populate

OS X Wifi network list

 

2. You will be prompted for your "WPA2 Enterprise Credentials"

OS X WiFi credentials prompt.

 

 

3. Enter your CalNet ID for your Username, and your AirBears2 Key for your Password.

Entering CalNet ID and AirBears2 Key

 

4. You will be prompted to accept the security certificate for AirBears2

OS X AirBears2 Certificate Prompt

 

5. You will be prompted for your administrative password to accept the security certificate.

OS X Administrator Password prompt

 

6. You should now be connected to AirBears2

 
 
Additional Troubleshooting
  1. Toggle Wi-Fi off and then back on
  2. Disable auto-join on other nearby networks
  3. "Forget" the AirBears2 Network, and then re-join it.
  4. Create a new AirBears2 Key, and then perform step 3 again. Make sure that the key is being typed in manually, and not copy/pasted
  5. Verify that all settings are correct:
    1. Security Type: WPA2-Enterprise
    2. Encryption Type: AES
    3. EAP Method: Protected EAP (PEAP)
  6. Try using a different Phase 2 Authentication Method : "None" or "MSCHAPv2"
  7. If the device allows for it, set the device to prefer 5ghz networks over 2.4ghz (May need to repeat steps 1 and/or 3)
 
 
For additional assistance, contact CSS IT at 510-664-9000 and follow the prompts to reach a technician from between 8 am to 5 pm, Monday through Friday. A ticket may also be submitted through http://sharedservices.berkeley.edu/it/ or by e-mailing itcsshelp@berkeley.edu