Creating a Wi-Fi Account (eduroam wireless network)

A knowledge base article about Creating a Wi-Fi Account (eduroam wireless network) provided by the UC Berkeley IT Service Hub - Knowledge Portal

eduroam is the primary Wi-Fi network for the UC Berkeley campus community. In order to connect to eduroam individuals must create a key, or password, that will be used in place of their normal CalNet passphrase.

NOTICE: Personal Windows and macOS computers and all iPhoneiPadAndroidChromeOS, and Linux devices can seamlessly configure eduroam using the passwordless system. We recommend you try the passwordless system to remove the need to manage passwords. UC Berkeley owned computers and other device types that require a username and password for access should continue with these instructions. 

What types of accounts are supported on campus WiFi?

Visitors from other academic and research institutes who already have an eduroam account do not need to create an account in Wi-Fi Keys when visiting UC Berkeley. eduroam accounts are shared world-wide

Creating your Wi-Fi Account

You no longer need to create an account for eduroam, accounts are created nightly from CalNet and checked when user access the GetOnline website. Users who need to use a username and password insted of the passwordless system can set a password at any time.

Warning: Changing your eduroam password will invalidate the old password.  All devices using your account will be disconnected and will need to be re-connected using the new password. Devices using the passwordless process will not be disconnected when the eduroam password is changed.

  1. Browse to the GetOnline website https://getonline.berkeley.edu/wifi/ and scroll to the eduroam account section. 
    eduroam account information on GetOnline
  2. To change the password on an active account, click Change eduroam Password
    Change eduroam Password Window
  3. A Change Account Password window will open and prompt you to enter a new password, and then confirm it
    • The Save New Password button will be inactive until the password and new password match, and meet all of the UC Berkeley password requirements.
  4.  Click Save New Password, you will be briefly taken to a change completed page, and then redirected back to the Wi-Fi Keys main page
  5. Your new password will now be required for all eduroam username based connections. Devices already connected may stay on the network for up to four hours, but will be disconnected if the password on them is not updated

For instructions on how to connect please choose one of following links:

If you have issues connecting to eduroam or Berkeley-IoT, try rebooting your device and go through these steps again. If this does not resolve connectivity please contact us for help: