Creating a Wi-Fi Account (eduroam wireless network)

A knowledge base article about Creating a Wi-Fi Account (eduroam wireless network) provided by the UC Berkeley IT Service Hub - Knowledge Portal

eduroam is the primary Wi-Fi network for the UC Berkeley campus community. In order to connect to eduroam individuals must create a key, or password, that will be used in place of their normal CalNet passphrase.

What types of accounts are supported on campus WiFi?

Visitors from other academic and research institutes who already have an eduroam account do not need to create an account in Wi-Fi Keys when visiting UC Berkeley. eduroam accounts are shared world-wide

 

Creating your WiFi Account

  1. Navigate to the Wi-Fi Keys website https://wifi-keys.berkeley.edu 

  2. You may be redirected to the CalNet authentication portal, if so log in using the account you want for wireless access

  3. The home screen will show your eduroam user name with a Set Password or Change Password button. 
    eduroam Wi-Fi Network Account showing Disabled

  4. eduroam accounts have one of three statuses
    • Disabled - The account is valid, but does not have a password
    • Active - The account is valid and has a password
    • Blocked - The account has been suspended by the Information Security Office

  5. To set an initial password on a Disabled account, click Set Password to create a password for your account

  6. A Create Account window will open and prompt you to enter a new password, and then confirm it
    Create New eduroam Account Page
  7. The Save Account button will be inactive until the password and new password match, and meet all of the UC Berkeley password requirements.

  8.  Click Save Account, you will be briefly taken to a change completed page, and then redirected back to the Wi-Fi Keys main page

  9. Your account is now available to connect to eduroam

 

For instructions on how to connect please choose one of following links:

If you have issues connecting to eduroam or Berkeley-IoT, try rebooting your device and go through these steps again. If this does not resolve connectivity please contact us for help: