UC Berkeley Windows Security Software Installation

Requirements

To proceed, ensure that the following conditions are met:

1. Administrator Access:
   • You must have an “Administrator” account on your computer, allowing you to install applications.
2.  University-Owned Computer:
   • Do not install this software on your personal computer.
   • The computer must be a university-owned system that is not centrally managed (e.g., not part of the Berkeley Desktop).
3.  Network Connection:
   • The computer must be connected to a UC Berkeley campus network, such as:
     • A wired campus network.
     • The “eduroam” wireless network
   • If you are off-campus, connect using the bSecure Remote Access VPN.
     • Refer to the instructions for installing GlobalProtect Software.
     • If you need assistance, contact your IT support department.
4.  Operating System Compatibility:
   • The computer must run Windows 10 or newer.
   • To check your Windows version:
     • Open the Settings app, go to System > About.
     • Or, right-click on the Start button and select Settings.

Installation Instructions

1. Verify Eligibility
   • Ensure you meet the requirements listed above.
   • Verify your eligibility for the software here.
   • Select your @berkeley.edu email address when prompted.
     
     
     
     
2.  Access Software
   • After verification, you’ll be directed to the “Your UC Berkeley Software and Services” page.
   • Scroll down to the "Security Software" section.
   • Locate "Windows Security Software Installer" and click the "Box Folder" link to access the software package.
3.  Log in to Box
   • Use your CalNet credentials to log in to Box
     
     
     
     
   • The download will start automatically.
4.  Install BigFix
   • Once the download is complete, open your Downloads folder.
   • Double-click on “BigFixAgent-UCB-2410-01.msi” to begin installation.
   • You may need to provide an administrator account username and password to proceed.
5.  Install Trellix
   • After installing BigFix, the system will automatically install the Trellix Endpoint Detection and Response (EDR) software in the background.
   • You can continue working on your computer during this process.
6.  Need Help?
   • If you encounter any issues, please Contact IT Support for assistance.