How do I connect to eduroam on ChromeOS?

We recommend using the new ChromeOS passwordless process to access eduroam. If that does not work for you, you can continue with these instructions.

This article explains how to connect to the UC Berkeley Campus eduroam WiFi network on a device running ChromeOS using a username and password.

Before you Begin

1. Forget or Delete the Berkeley-Visitor network from your remembered WiFi networks list
   
   1. Open Settings by clicking on the status bar and then the gear icon
   2. Select Network in the left hand menu, then Wi-Fi from the right hand window
   3. Select the three dots to the right of the wireless network name
   4. Click Forget from the pop-up contextual menu
2. Create your WiFi Key
   
   • If you have not yet created a WiFi key, navigate to GetOnline website https://getonline.berkeley.edu/wifi/ and follow the prompts.
   • Instructions can be found here: Creating a WiFi Key and Managing WiFi Keys

 

Connecting ChromeOS to eduroam

1. Open Wi-Fi by clicking on the status bar and then the down arrow under the WiFi icon

Note: clicking on the icon itself will disable Wi-Fi, the goal is to open the Wi-Fi list by selecting below the icon in the text space.

Ensure the switch next to Wi-Fi is set to the right and blue. The device may display "Searching for networks" for a few moments before displaying the list of available wireless networks. 

 

2. Select eduroam from the list to connect (depending on your location you may have to scroll through a long list to find eduroam)

Depending on the version of ChromeOS and the resolution of your screen the Join Wi-Fi Network dialog may require you to scroll to access all fields.

3. The "Join Wi-Fi Network" dialog will open and will require some or all of the following information

• EAP Method: PEAP
• EAP Phase 2 Authentication: MSCHAPv2
• Server CA Certificate: Do Not Validate
• Domain: berkeley.edu
• Identity: your eduroam WiFi ID (example jtsmith@berkeley.edu)
• Password: your eduroam WiFi Key
• Anonymous Identity: leave this blank
  

 

4. Click Connect

 

5. If you have entered the information as listed along with your correct WiFi ID and Key your device should connect to the eduroam network

If you have issues connecting to eduroam try rebooting your device and go through these steps again. If this does not resolve connectivity please contact us for help:

• Faculty, staff, and student employees - contact IT Client Services.
• All other students - contact Student Technology Services