OneIT Dashboards - Group Management

For Incident Management, dashboards have been built to support various service portfolios.  These dashboards provide an aggregated and organized set of metrics that are being assessed by a group of prototype users. The service portfolios currently supported are:

• Collaboration, group editor, Jon Hays
• CSS-IT Service Desk, group editor, Noah McGee
• CSS-IT Zones, group editor, Noah McGee
• Database Administration, group editor, Walter Stokes
• Haas, group editor, Phil Mahoney
• Infrastructure, group editor, Dave Browne
• Platform, group editor, Walter Stokes
• Teaching and Learning, group editor, Noah Wittman
• Telecom, group editor, Dave Browne

 

Access to a dashboard and its associated reports, requires membership in two types of groups:

• Metrics Sharing - this shares the individual reports
• Metrics Dashboard Sharing - this shares the dashboard on which the reports are organized

 

Each of these groups, has an editor who has permission to add or remove people from the group membership.  If you are an editor, here are the instructions to

• Add a User and
• Remove a User.

 

 

When searching for your group, search by adding the portfolio name in front of the group type; for example: Platform Metrics Sharing or Platform Metrics Dashboard Sharing.