Users can be removed from the ServiceNow platform via the Service Catalog in ServiceNow.
Please note:
- Group membership removal requests require approval from the selected group manager.
- Removal is immediate following group manager approval.
- A user can be a member of multiple groups. Please submit separate requests for each group.
- In the Application Navigator search box at the top left of the window, search for "service catalog"
- Click on "Service Catalog" under "Self-Service"
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Go to IT Service Catalog > Enterprise Applications > ServiceNow (navigate to https://berkeley.service-now.com/ess/it_catalog.do)
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Click Delete Users from ServiceNow Group
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Select a UC Berkeley affiliate
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Select an existing ServiceNow group
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Click Order Now