Users can be added to the ServiceNow platform via the Service Catalog in ServiceNow.
Please note the following:
- Group membership requests require approval from both the selected group manager and ServiceNow administrators.
- New CalNet IDs may require 24 hours before appearing in ServiceNow.
- A user can be a member of multiple groups. Please submit separate requests for each group.
- In the Application Navigator search box at the top left of the window, search for "service catalog"
- Click on "Service Catalog" under "Self-Service"
- Go to IT Service Catalog > Enterprise Applications > ServiceNow (navigate to https://berkeley.service-now.com/ess/it_catalog.do)
- Click Add user to ServiceNow group
- Select a UC Berkeley affiliate
- Select an existing ServiceNow group
- Click Order Now