Zoom Changes

Zoom regularly provides new versions of Zoom that offer new features and bug fixes. Follow their Release Notes to stay up-to-date, and make sure to use the latest version of Zoom to take advantage of all available features. View instructions for how to update your Zoom Client, particularly how to use the self-service update option if you have a managed machine that requires admin credentials. Contact tech support if you need help with updating.

Recent Notable Changes

"Audio Mute" and "Video Mute" icons has been updated so the icons appear in the upper right corner of the screen
Relocated and enhanced attendee view controls for webinars
Persistent non-verbal feedback has returned to previous behavior, in which they are persistent until the attendee/host removes them
Enhancement to alternative host feature - if original host joins after the alternative host, the original host will always regain control of the meeting
Blurred background available in addition to virtual backgrounds
Share mono or stereo sound
Schedule meetings with a saved template

Berkeley-specific Changes

Live Transcription Closed Captions settings updated on February 18, 2021

We will update the default settings for Save Captions so that meeting hosts who would like to allow their participants to download closed captions transcripts from their meetings will need to update this setting to "Allow participants to save fully closed captions or transcripts".

Important Zoom Cloud Recording changes launched January 6, 2021

Cloud recording turned off by default - to continue using Zoom Cloud Recordings you will need to re-enable this setting in your Zoom Recording settings. For step-by-step instructions, see: How do I enable Zoom Cloud recordings?
Zoom to Kaltura integration launched
30 day retention period will resume for Zoom Cloud recordings in coordination with the Zoom to Kaltura integration
Important information regarding the Zoom to Kaltura integration can be found here: https://dls.berkeley.edu/frequently-asked-questions-about-zoom-kaltura-integration

Older changes

To view list of older changes made in Zoom, see: Older UC Berkeley Zoom Changes

Posted by Jen Bellenger 5 months ago

Dear @Guest, Please submit a request to telecom-zoom@berkeley.edu for us to authorize your account. We do not have a campuswide agreement with Otter.ai, but you may request for us to authorize your individual account to use this app: https://marketplace.zoom.us/apps/MmQJIMXUTYiCdPX5anvKVw Thanks!

Posted by Guest 5 months ago

Seconding this!

Posted by Christine Liu 5 months ago

Could you please authorize the Otter.AI app for transcribing or add some sort of function to allow closed captioning or live transcripts? This is something we need for accessibility, and other universities like UC Irvine have it already. Thanks!

Posted by GUEST Crosen 6 months ago

Dear Jennifer I have a BerkeleyZoom account. That was what I was trying to update!! Hence my question. I now know that Berkeley will notify us when our accounts need to be updated and provide a link at the time that makes this happen. It would be nice if you would say this on the home page of Berkeley Zoom. This was not the case few weeks ago when I was trying to figure out if my account needed updating. I hope it is now. Many non-Berkeley zoom meeting coveners warn people to update their accounts to avoid difficulties entering their meetings. Chris On Thu, Sep 24, 2020 at 9:01 AM Jennifer Bellenger wrote:

Posted by Jen Bellenger 6 months ago

Thanks, Chris. Hope your semester is going well!

If you are eligible for a UC Berkeley Licensed Zoom account (formerly known as Pro account), all you need to do is sign in from https://berkeley.zoom.us. It will automatically create an account for you. If your campus affiliation is not eligible for a Licensed account you will not be able to upgrade to one. To see terms of eligibility, please review our Zoom Service Level Agreement (SLA) here: https://berkeley.service-now.com/kb?id=kb_article_view&sysparm_article=KB0013714 If you require IT support, please contact the following: Students: sts-help@berkeley.edu Faculty: zoom-help@berkeley.edu Staff: telecom-zoom@berkeley.edu Thank you.

Dear Guest, Not accessible info - at least not on the Berkeley zoom site, back when I wrote that email out of extreme frustration. However, the Haas and CSS IT folks have informed me that as long as I have a Berkeley zoomPro account, the Berkeley system will automatically update my zoom account when needed. So it's become a non-issue for me. Hopefully this is indeed the case! Chris Rosen

Posted by Guest 6 months ago

seriously there is like no info on how to do this?? how do we do it??

Hi @Aidan Smith. Thanks for letting us know the link was broken! I have replaced with the active article.

Posted by Aidan Smith 6 months ago

By any chance could you update the link titled "eligible for a UC Berkeley-provided Zoom account"? It doesn't lead to an active page. Thank you!

Notifications

Recent changes made in Zoom