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How to convert a Servicenow Homepage to a Dashboard

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5.0 - Updated on 2024-06-01 by Colette Jackson

4.0 - Updated on 2024-06-01 by Douglas Van Buren

3.0 - Updated on 2024-06-01 by Douglas Van Buren

2.0 - Updated on 2024-06-01 by Douglas Van Buren

1.0 - Authored on 2023-01-20 by Douglas Van Buren

How to convert a Servicenow Homepage to a Dashboard

 

This document will walk through how to convert a ServiceNow Home Page to a ServiceNow Dashboard.  As of March 2023, ServiceNow Home Pages will no longer be supported.

Please note that only the owner of a homepage will be able to complete these steps. 



On the left-hand navigation, under Self-Service, select ‘Homepage'

If you see a screen like this, select ‘Create Dashboard Version’

 



If you don’t see a screen like the one above, from viewing your Homepage, click on the 2nd gear icon on the right from the top 

 



In the new pop up window, click on the button “Create Dashboard Version”

 



In the next pop up window choose “Create new dashboard” and click on the “Create” button

 

 

Your new Dashboard will now have been created.  You should see the content that was in your Home Page.

 



Once the Dashboard is created you will want to change your default opening page to this dashboard. Currently your default will most likely be set to a Homepage.

 

In your current Dashboard view click on the gear icon in the top right corner.

 



In the pop up settings window, for your “Home” setting, you will want to choose “Dashboards”. Click the X to close this window.

 



To verify, click on the Berkeley logo in the top left corner of your view and your dashboard should be rendered.

 

If you are in the Telcat instance, click on ‘homepage’ in your left nav and your default dashboard should render. 

 

 

End