If this is a personal computer we recommend using the new ChromeOS passwordless process to access eduroam. If you have a UC Berkeley owned computer, or those instructions do not work for you, you can continue with these instructions.
This article explains how to connect to the UC Berkeley Campus eduroam WiFi network on a device running macOS (MacOS X, OSX, etc.) using a username and password.
Before you Begin
- Forget the Berkeley-Visitor network from your remembered WiFi networks list
- Click on the Apple logo and select System Preferences
- Find and select Network
- If your setting screen is locked, click the lock in the bottom left hand of the window and authenticate as an administrator
- Click on the Advanced... button in the bottom right hand of the window
- Look for the networks CalVisitor and airbears2, select them, and then click the minus "-" button to delete the networks
- Click OK to close that window
- Click Apply to save your changes,
- You can now exit the system preferences application
- Create your WiFi Key
- If you have not yet created a WiFi key, navigate to GetOnline website https://getonline.berkeley.edu/wifi/ and follow the prompts.
- Instructions can be found here: Managing WiFi Keys and Managing WiFi Keys
Connecting macOS to eduroam
1. Click the WiFi icon in the top right hand section of the menu bar
2. Ensure WiFi is enabled with the selector to the right and showing blue
It may take a few moments for your computer to identify and list all available wireless networks
3. Locate eduroam and select it from the list
4. You will be prompted to log into the network and should use the following settings and then click Join
- Mode: Automatic
- Username: your eduroam WiFi ID (example jtsmith@berkeley.edu)
- Password: your eduroam WiFi Key
- Select Remember this network
5. You will be prompted to accept the wireless authentication certificate. It may be listed as trusted, it may be listed as untrusted, if the certificate is listed as wireless-auth.berkeley.edu it is the correct certitficate and you should click Continue
6. If you have entered the information as listed along with your correct WiFi ID and Key your device should connect to the eduroam network
If you have issues connecting to eduroam try rebooting your device and go through these steps again. If this does not resolve connectivity please contact us for help:
- Faculty, staff, and student employees - contact IT Client Services.
- All other students - contact Student Technology Services