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How can I allow viewers to download my Kaltura media?

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7.0 - Updated on 2024-03-22 by Judith Stern

6.0 - Updated on 2023-10-02 by Sara Viray

5.0 - Updated on 2022-09-25 by Sara Viray

4.0 - Updated on 2021-08-24 by Judith Stern

3.0 - Updated on 2021-08-24 by Sara Viray

2.0 - Updated on 2021-08-17 by Sara Viray

1.0 - Authored on 2021-07-23 by Sara Viray

Note: Download settings can only be changed for published media. Media is published if the word "Published" appears next to the media in green in My Media.

Screenshot of a published media in My Media with the word "Published" in a green box next to it.

How to allow viewers to download your Kaltura media (settings only editable by media owners and co-editors):

  1. Access My Media either through bCourses or MediaSpace.
  2. Click on the title of the media in question. The media entry page will load.
  3. From the Actions dropdown menu, select Edit. (If you do not see the Edit Option, your browser window is not wide enough; enlarge it to see the option.)

    Screenshot of the Actions drop down menu with the Edit option highlighted.

  4.  Select the Downloads tab. (Note: if your browser window is not wide enough, you may not see a Download tab; instead, you'll need to click Details and then select Download.)
  5. Next to "Available Formats:", select checkboxes for any versions of the file you want to make downloadable. Please note that while the checkbox is available, not all videos have all formats. Therefore, it is recommended to select all options to be sure that at least one is available. (If you do want to limit the available formats, please make sure to complete step 7 below and confirm that your choices are actually downloadable.)

    Screenshot of the Available Formats options under the Downloads tab.

  6. Click Save at the bottom of the page.
  7. To confirm that you have made media downloadable, click Go to Media and click on the Download tab. Users who can see this page will now be able to click the download icon in the Actions column for any of the formats listed.

Screenshot of the Download tab of a media.