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Zoom Security Warning: Untrusted Server Certificate

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Security Warning: Untrusted Server Certificate FAQ

Zoom Security Warning

 

What does this mean?

This error indicates that the Certificate (one of the elements that proves the data is only going to trusted locations online) that the Zoom Application is seeing is NOT the Certificate that was expected. This can happen in a variety of ways covered below.

Why do I see this?

This is a proactive security measure provided to you by Zoom. Zoom is notifying you that there is something unexpected in how your data from Zoom is being handled. While this can be indicative of a Man-in-the-Middle attack, it is more commonly misconfigured networking gear within your home or enterprise. In today's heavily Work from Home culture, VPN connections often create this notification.

How can I fix it?

While at home, there are more and more products and services that would generate this kind of error non-maliciously. In this case, you could 'Trust Anyway' and continue uninterrupted.

Zoom cannot know the detailed information about your networking environment. It is always best to verify any connection before selecting 'Trust Anyway'. If you're in a public Wi-Fi environment, you should always be more cautious.