NOTE: Beginning January 11, 2022, all Berkeley account holders should be using Single Sign-on (SSO) with their CalNet ID and passphrase to log in at https://berkeley.zoom.us or using the Zoom desktop client (SSO option). This change was made to greatly enhance the security of your Zoom account.
I have a CalNet ID, but my Zoom account uses my non-Berkeley address
If you have a CalNet ID, but your Zoom account uses your non-Berkeley address, you are no longer able to access that account via the email and password fields. You should have received a notice from the Berkeley Zoom team about updating the account to use your @berkeley.edu address. If you are unsure about what to do, we urge you to contact zoom-help@berkeley.edu to ask that your Zoom account be updated so you can log in via your CalNet ID.
I’m logging in to a Zoom account owned by a SPA (departmental account). Should I still use CalNet to log in?
Yes! As of January 11, 2022, this is the only way you will be able to login to a departmental account (SPA).
See https://calnetweb.berkeley.edu/calnet-departments/special-purpose-accounts-spa/log-spa for how to log in via CalNet using a SPA.
How do I get a CalNet ID if I don’t have one already?
Faculty, Staff, Students, and Affiliates of UC Berkeley can get CalNet IDs, starting from https://calnetweb.berkeley.edu/calnet-me/how-claim-your-calnet-id