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How to sign into Zoom at UC Berkeley if you don't have a CalNet ID

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6.0 - Updated on 2022-01-21 by Lexie Patten

5.0 - Updated on 2022-01-14 by Lexie Patten

4.0 - Updated on 2022-01-14 by Lexie Patten

3.0 - Updated on 2021-04-07 by itsm kb_api

2.0 - Updated on 2021-04-07 by itsm kb_api

1.0 - Authored on 2020-07-24 by Jen Bellenger

NOTE: Beginning January 11, 2022, all Berkeley account holders should be using Single Sign-on (SSO) with their CalNet ID and passphrase to log in at https://berkeley.zoom.us or using the Zoom desktop client (SSO option). This change was made to greatly enhance the security of your Zoom account.

I have a CalNet ID, but my Zoom account uses my non-Berkeley address

If you have a CalNet ID, but your Zoom account uses your non-Berkeley address, you are no longer able to access that account via the email and password fields. You should have received a notice from the Berkeley Zoom team about updating the account to use your @berkeley.edu address. If you are unsure about what to do, we urge you to contact zoom-help@berkeley.edu to ask that your Zoom account be updated so you can log in via your CalNet ID. 

I’m logging in to a Zoom account owned by a SPA (departmental account). Should I still use CalNet to log in?

Yes! As of January 11, 2022, this is the only way you will be able to login to a departmental account (SPA).

See https://calnetweb.berkeley.edu/calnet-departments/special-purpose-accounts-spa/log-spa for how to log in via CalNet using a SPA.

How do I get a CalNet ID if I don’t have one already?

Faculty, Staff, Students, and Affiliates of UC Berkeley can get CalNet IDs, starting from https://calnetweb.berkeley.edu/calnet-me/how-claim-your-calnet-id