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ServiceNow Release 4.7.0

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Overview

The ServiceNow 4.7.0 release is planned for Saturday, January 28, 2017, from 9:00 a.m. to 12:00 p.m. The principle component of this release is the vendor upgrade to Helsinki Patch 8 from Helsinki Patch 6.  

What’s New

No new features are being added.

Fixes 

The ServiceNow team will be pushing updates to the production server to support compatibility between the new patch and previous local development.

Known Issues

Platform - Users with the share-group-filters role are no longer able to share filters with their group. This has been reported to the vendor and is a known issue. There is no ETA on a fix.

Platform - Users on a Windows machine who have Dragon NaturallySpeaking installed are experiencing issues with ServiceNow functionality. This has been reported to the vendor. A work around is being investigated by the ServiceNow team.