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ServiceNow Release 4.5.0

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Overview

The ServiceNow 4.5.0 release is planned for Thursday, November 10, 2016, at 7:00 p.m. The principle purpose of this release is to support vendor-required quarterly patching. ServiceNow will be upgraded to Helsinki Patch 6. 

What’s New

There are no new additions.

Changes

Change - The following changes will be made to the Change application to improve the Change Management process:

Fixes 

Platform - A small number of minor changes will be made to address issues introduced into our environment with Helsinki Patch 6.

Known Issues

Platform - Users with the share-group-filters role are no longer able to share filters with their group. This has been reported to the vendor and is a known issue. There is no ETA on a fix.