Overview
The ServiceNow 3.17.0 release is planned for December 22, 2015. This release will occur during a scheduled maintenance window.
What’s New
- HR Service Automation
- Preferred contact method selection from Shared Services web form will be transferred to new cases.
Changes
- HR Service Automation
- HDI surveys will not be sent for cases with a close code of “Duplicate” or “Reissued as Service Request”.
Fixes
- HR Service Automation
- Fixed issue that caused attachment link for service requests to not be available.
- Fixed issue that caused forwarded emails to not be processed into cases.
- Performance Analytics
- Fixed an issue that caused data collector jobs to fail when they have an indicator source with greater than 50,000 results.