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How do I connect to AirBears2 on a Windows 8 / 8.1 device


Before you Begin



Connecting to AirBears2 through Windows 8

1. Start at the Windows “Start” page.
2. Move the mouse pointer down to the bottom right hand corner of the screen and hover there until you see the tools slide out and the settings “Gear”
3. Click on "Settings."
4. On the next screen, click on "Available."
5. The next screen will show you the available Wifi networks around you. Click on AirBears2.
6. Make sure the "Connect Automatically" box is checked, and click "Connect".
7. Type in your CalNet ID for the User Name
8. Type in the AirBears2 key you created at the beginning of this article for the Password. Then Click OK
9. Once you click "OK" you will be asked to accept the certificate. Accept it and you will then be connected to the AirBears2 network.
Additional Troubleshooting
  1. Toggle Wi-Fi off and then back on
  2. Disable auto-join on other nearby networks
  3. "Forget" the AirBears2 Network, and then re-join it.
  4. Create a new AirBears2 Key, and then perform step 3 again. Make sure that the key is being typed in manually, and not copy/pasted
  5. Verify that all settings are correct:
    1. Security Type: WPA2-Enterprise
    2. Encryption Type: AES
    3. EAP Method: Protected EAP (PEAP)
  6. Try using a different Phase 2 Authentication Method : "None" or "MSCHAPv2"
  7. If the device allows for it, set the device to prefer 5ghz networks over 2.4ghz (May need to repeat steps 1 and/or 3)
    1. Right Click on the WiFi Icon next to the clock.
    2. Click on "Open Network and Sharing Center"
    3. Click on "Change Adapter Settings"
    4. <from this point you need to have Administrator Level access to your machine>
    5. Right Click on your Wireless Network Connection, select "Properties" from the drop
      down menu
    6. Click on the "Configure" button under the adapter type
    7. Click on the "Advanced" tab
    8. If the driver was written with a "Preferred Band" setting, you should select
    9. "802.11a" or "5.x Ghz band"
    10. Select OK
For additional assistance, contact CSS IT at 510-664-9000 and follow the prompts to reach a technician from between 8 am to 5 pm, Monday through Friday. A ticket may also be submitted through or by e-mailing