Fully uninstalling the Cisco VPN client requires the removal of several associated system files (security certificates, previous verions of the client, etc) that can be done by using a special script accessible from a Terminal Window in Mac OS X.
Before you begin:
- You must have administrator privileges to uninstall the VPN Client.
- Contact CSS IT or your local IT department if you do not normally install software onto your computer.
- This procedure is suggested before installing a new version of the Cisco AnyConnect VPN client.
To uninstall the Cisco VPN client
- Open a terminal window
- To open a Terminal Window:
- Navigate to the Applications Folder.
- Open the Utilities folder.
- Open the Terminal application.
- To open a Terminal Window:
- Type following exactly as it appears, into the Terminal window:
- sudo /usr/local/bin/vpn_uninstall
- Click the Enter key on your keyboard.
- Enter your password when prompted.
- You will be prompted to remove all profiles and certificates.
- If you answer yes, all binaries, startup scripts, certificates, profiles, and any directories that were created during the installation process are removed.
- If you answer no, all binaries and startup scripts are removed, but certificates, profiles, and the vpnclient.ini file remain.
For additional assistance, contact CSS IT at 510-664-9000 and follow the prompts to reach a technician from between 8 am to 5 pm, Monday through Friday. A ticket may also be submitted through http://sharedservices.berkeley.edu/it/ or by e-mailing itcsshelp@berkeley.edu