Box has specific technical requirements for both its browser based and application (Box Sync) access methods.
Box System Requirements:
- A user must have an active CalNetID / bConnected (@berkeley.edu) account for access.
- View Box browser and OS requirements
- Note that Java is only required for the bulk upload functionality of the website
- View system requirements for the Box Sync Application
Supported file formats & limitations in Box:
- Browser & Sync upload restrictions -
- A few basic restrictions exist on a limited number of file types. See the Which File Types Are Ignored Or Blocked In Box Sync? article on the Box website for more information.
- Specific upload limitations exist on the maximum size of a file
- See the What's the Maximum File Size I can Upload? article for more information.
- Box Preview restrictions
- For limitations on file types that can be previewed (and their max size) see the What File Types Are Supported By Box's Content Preview? article for more information.
For additional assistance, contact CSS-IT at 510-664-9000 and follow the prompts to reach a consultant from between 8 am to 5 pm, Monday through Friday. A ticket may also be submitted through http://sharedservices.berkeley.edu/it/ or by e-mailing boxsupport@berkeley.edu.