At this time bIT supports the below operating systems with the bSecure remote access service using the GlobalProtect client software.
- Apple iOS (iPhone, iPad - Apple App Store Install)
- 10 through 13 32bit Devices
- 10 through 15 64bit Devices
- Apple macOS on Intel Hardware (https://vpn.berkeley.edu)
- 10.11 (El Capitan)
- 10.12 (Sierra)
- 10.13 (High Sierra)
- 10.14 (Mojave)
- 10.15 (Catalina)
- 11 (Big Sur)
- 12 (Monterey)
- Apple macOS on M1 Hardware (https://vpn.berkeley.edu)
- 11 (Big Sur)
- 12 (Monterey)
- ChromeOS v80 and later with the Android application (Play Store Download)
- Google Android 6 - 11 (Play Store Download)
- Microsoft Windows (https://vpn.berkeley.edu)
- 8.1 Intel Hardware
- 10 Intel Hardware
- 10 UWP Intel and ARM Hardware
- 11 Intel Hardware
Linux and Internet of Things platforms are not supported by Service Desk but client software is available. Please review KB0013501 for more information on Linux and the Palo Alto Networks Documentation for IoT.
Client software other than GlobalProtect by Palo Alto Networks is not supported.
If a newer operating system is not listed it means the manufacturer has not yet certified that operating system to work with their client so the bSecure project is unable to support those platforms as well. Please note that developer, beta, and any other form or preview release of operating systems are not supported.