Using a Verified Duo Push for CalNet 2-Step
If a 4-digit code appears on your Duo authentication screen, you are being prompted to complete a Verified Duo Push (also known as number matching). This feature is used to improve campus security for employees and affiliates.
What is a Verified Push?
Occasionally, you will be asked to enter a security code into the Duo Mobile App instead of simply tapping a green checkmark. This ensures that you are the one initiating the login and prevents "push fatigue" attacks.
Occasionally, you will be asked to enter a security code into the Duo Mobile App instead of simply tapping a green checkmark. This ensures that you are the one initiating the login and prevents "push fatigue" attacks.
How to Complete a Verified Duo Push
- Login to your CalNet account using your CalNet ID and passphrase.
- A four-digit code will appear on your computer or browser login screen.
- Open the Duo Mobile App on your smartphone or tablet.
- Enter the 4-digit code shown on your login screen into the app.
- Tap Verify (or Approve). Once complete, an "Approved" message will display and you will be logged in.
Why am I seeing this?
This "step-up" authentication occurs during high-risk login scenarios to protect your account. Examples include:
- Accessing CalNet from a new device or a new IP address.
- Traveling to a new location.
- Unusual activity, such as multiple failed login attempts in a short window.
For more information on using 2-Step, please see: How to use CalNet 2-Step (KB0015541).