How to Remove a 2-Step Device
If you have a device that you no longer use or have replaced, follow these steps to remove it from your account. Note: We recommend ensuring you have at least two active devices enrolled before deleting one to prevent accidental lockout.
- Log in to a campus system with your CalNet ID and passphrase.
- When the verification prompt appears, click Other options.
- Click Manage devices at the bottom of the list.
- Complete the verification using an existing device or a saved backup passcode. Once your identity is verified, the device management portal will open.
- Find the device you wish to remove and click Edit.
- Select Delete and confirm the removal.
If you require further assistance, please contact the support team at calnet2-stephelp@berkeley.edu.
See also: KB0012361 - How to Add a New Device or Reactivate a Replacement Phone