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How can a blind or sight impaired user utilize bMail?

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Two options are available for use with bMail for users who are either blind or sight impaired: JAWS in conjunction with either the HTML or standard bMail interfaces, or another screen reader that supports the ARIA standard.

Before you begin

To best configure bMail for blind or sight-impaired users

Option #1: Standard bMail Interface with JAWS or another ARIA compatible screen reader

  1. Log into bMail.
    1. Navigate to bmail.berkeley.edu.
    2. If prompted with the CalNet Authentication Screen, enter your CalnetID and passphrase as appropriate.
  2. Navigate to Google's Knowledge Base article, Using Gmail with screen readers (direct link).
    • This article reviews a non-applicable sign in procedure, but also breaks down the bMail / Gmail page structure, navigation, reading messages, conversation lists and how to successfully perform other common tasks.
  3. Apply the information in the article as applicable.
Option #2: HTML bMail Interface with JAWS v11 / lower or another ARIA compatible screen reader.
 
The first step is to use a version of JAWS prior to v11 is to switch bMail to the HTML view:
  1. Log into bMail.
  2. Type Insert F7.
  3. This will bring up a links list.
  4. You can arrow up or down until you hear the link for Basic HTML.
  5. Or simply type the letter B.
  6. Press enter when you hear the Basic HTML option.
  7. If you are doing this for the first time you should set Basic HTML as a default.
  8. Type Insert F7 again for the links list.
  9. Search for the link Set Basic HTML as Default View.
  10. Press enter. 
From then on, every time you sign in you will be in Basic HTML and you will be taken immediately to your inbox.
 
Now that the basic HTML view has been set:
  1. Log into bMail.
    1. Navigate to bmail.berkeley.edu.
    2. If prompted with the CalNet Authentication Screen, enter your CalnetID and passphrase as appropriate.
  2. Navigate to Google's Knowledge Base article, Using the basic HTML view with a screen reader.
    • This article reviews a non-applicable sign in procedure, but also breaks down the bMail / Gmail page structure, navigation, reading messages, conversation lists and how to successfully perform other common tasks.
  3. Apply the information in the article as applicable.

For additional assistance, contact CSS IT at 510-664-9000 and follow the prompts to reach a technician from between 8 am to 5 pm, Monday through Friday. A ticket may also be submitted through http://sharedservices.berkeley.edu/it/, by e-mailing bconnected@berkeley.edu or contact the UC Berkeley Assistive Technology Center at http://ets.berkeley.edu/help/assistive-technology