Berkeley Security Software Installation Instructions for macOS

You do not need to take action if you have a campus-managed computer (aka Berkeley Desktop). Unsure if you have a campus-managed computer? Learn how to check here.

Requirements

To proceed, ensure that the following conditions are met:

1. Administrator Access:
   • You must have an “Administrator” account on your computer, allowing you to install applications.
2.  University-Owned Computer:
   • Do not install this software on your personal computer.
   • The computer must be a university-owned system that is not centrally managed (e.g., not part of the Berkeley Desktop).
3. Operating System Compatibility:
   • The computer must run macOS 11 or newer
   • To check your macOS version:
     • Click the Apple icon on the top left corner, select About This Mac

Installation Instructions

1. Log in to the Berkeley Security Software Enrollment Webpage for macOS
   • Ensure you meet the requirements listed above.
   • Go to: https://jss.berkeley.edu:8443/enroll
     
     
     
     
   • Use your CalNet credentials and click the “Log in” button
     
     
     
     
2. Install the MDM Profile
   • Click the “Continue” button to install the MDM profile
     
     
     
     
   • Your browser may prompt you to allow downloads, click “Allow”
     
     
     
     
   • Once the MDM Profile is downloaded to your computer you will get a notification in the top right corner of your screen.
     
     
     
     
   • Review and install the MDM Profile called “enrollmentProfile.mobileconfig” in System Settings. 
   • Open System Settings on your computer (you can find it in your Applications folder)
   • Type “Profiles” in the search bar on the top left corner, and then select the pane underneath the search bar to open it depending on your operating system version:
     • “Profiles” (macOS 14 Sonoma and older) or
     • “Device Management” (macOS 15 Sequoia and newer)
       
       
       
       
   • Double-click the "MDM Profile" to review it
   • Click "Install" at the bottom to proceed with installation on your Mac.
     
     
     
     
3. Install BigFix and Trellix
   • After the MDM Profile is installed, the enrollment process will automatically install BigFix and the Trellix Endpoint Detection and Response (EDR) software. 
     
     
     
     
   • When the installation is complete, you will see a confirmation message.
     
     
     
     
4. Need Help?
   • If you encounter any issues, please Contact IT Support for assistance

Check if Berkeley Security Software is Installed

1. Search for an app called "FireEye Helper" in the Applications Folder
   
   • Please read the Security FAQ for more information