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How to remove a user from ServiceNow

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5.0 - Updated on 2023-01-13 by Terri Kouba

4.0 - Updated on 2022-08-15 by William Dvorak

3.0 - Updated on 2019-08-06 by Admin Anthony Roybal

2.0 - Updated on 2018-09-18 by Anthony Roybal

1.0 - Authored on 2015-09-17 by Aric Horstman

Users can be removed from the ServiceNow platform via the Service Catalog.

Note: Group membership removal requests require approval from the selected group manager.

Note: Removal is immediate following group manager approval

Note: A user can be a member of multiple groups. Please submit separate requests for each group.

  1. Go to IT Service Catalog > Enterprise Applications > ServiceNow
  2. Click Delete Users from ServiceNow Group
  3. Select a UC Berkeley affiliate
  4. Select an existing ServiceNow group
  5. Click Order Now

 

Authored by Aric Horstman
Last modified 2018-07-11 23:23:06