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iClicker Cloud for Instructors Part 3: Installing Desktop Software

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2.0 - Updated on 2024-08-12 by Lisha Bornilla

1.0 - Authored on 2024-08-12 by Lisha Bornilla

 

Administering iClicker Cloud for your course means that you need to familiarize yourself with both the iClicker software application installed on your device, as well as the instructor website: 

Installing Desktop Software 

  1. Navigate to the app download page at https://www.iclicker.com/downloads/iclicker-cloud/ 
  2. Choose the appropriate operating system based on your device (Mac or PC)
  3. The file should automatically download. If needed, allow permissions to download on your browser.
  4. Once it is finished, you should find the install file on your downloads folder. 
  5. For Mac users, double-click on the file. A pop-up will appear that will ask you to drag the iClicker Cloud install file to your Applications folder, which should be found under your Desktop folder.



  6. For PC users, a ZIP file will be downloaded to your Downloads folder. Right-click on the file and select “Extract All”. This will create a folder that contains “iClicker Cloud.exe”, double-click to launch.
  7. Once you launch the app, you will be prompted to sign in. Click on “Sign in through your campus portal” at the bottom and select University of California Berkeley. 
  8. Enter your CalNet ID and password.  
  9. If you get a pop up that says “Couldn’t connect to iClicker”, move the window out of the way to see the window beneath that says “Check for a Duo Push”. Do 2-Factor Authentication on your Duo app and approve the request. 
  10. Once logged in, you will see a list of your courses. 

Configure Screen Sharing Settings (for Mac)

iClicker Cloud works by sending a screenshot of your screen or presentation during your class to your students’ devices. For Mac, you need to enable screen sharing manually. 

 

  1. Navigate to your Mac’s Settings 
  2. Click on “Privacy and Security” 
  3. On the list, find “Screen Recording” and click on it
  4. Toggle the switch next to iClicker Cloud so that it turns blue
  5. You may need to enter your Mac’s Username and Password to confirm. If you have a device issued by the school and have no administrator access to change this setting, kindly reach out to the IT Customer Service Help Desk through https://technology.berkeley.edu/contact-us 

 

Please check out other KB Articles in this series: 

iClicker Cloud for Instructors Part 1: Logging in and Creating your Course

iClicker Cloud for Instructors Part 2: Course Settings and Roster Sync

iClicker Cloud for Instructors Part 3: Installing Desktop Software

iClicker Cloud for Instructors Part 4: Running a Poll

iClicker Cloud for Instructors Part 5: Grade Syncing with bCourses