At this time bIT supports the below operating systems with the bSecure remote access service using the GlobalProtect client software.
- Apple iOS (iPhone, iPad - Apple App Store Install)
- 10 through 17 64bit Devices (>6.1.0)
- 18 (>6.1.6)
- Apple macOS on Intel Hardware (https://vpn.berkeley.edu)
- 10.15 (Catalina)
- 11 (Big Sur)
- 12 (Monterey)
- 13 (Ventura)
- 14 (Sonoma >6.2.1)
- 15 (Sequoia >6.2.6 & >6.3.2)
- 26 (Tahoe >6.2.8-h4 & 6.3.3-h3)
- Apple macOS on M1 Hardware (https://vpn.berkeley.edu)
- 10.15 (Catalina)
- 11 (Big Sur)
- 12 (Monterey)
- 13 (Ventura)
- 14 (Sonoma >6.2.1)
- 15 (Sequoia >6.2.6 & >6.3.2)
- 26 (Tahoe >6.2.8-h4 & 6.3.3-h3)
- ChromeOS v80 and later with the Android application (Play Store Download)
- Google Android 8 - 1 (Play Store Download)
- 8.x through 14.x (>6.1.0)
- 15.x through 16.x (>6.1.9)
- Microsoft Windows (https://vpn.berkeley.edu)
- 10 Intel Hardware 32/64bit
- 10 UWP Intel and ARM Hardware
- 11 Hardware 64bit
- 365 Cloud PC (>6.2.7 & >6.3.2)
Linux and Internet of Things platforms are not supported by Service Desk but client software is available. Please review KB0013501 for more information on Linux and the Palo Alto Networks Documentation for IoT.
Client software other than GlobalProtect by Palo Alto Networks is not supported.
If a newer operating system is not listed it means the manufacturer has not yet certified that operating system to work with their client so the bSecure project is unable to support those platforms as well. Please note that developer, beta, and any other form or preview release of operating systems are not supported.