Effective July 16, 2024, all alumni CalNet accounts are subject to the CalNet Alumni Lifecycle Management policy.
Please note: campus technical support teams are not able to provide information about the status of your accounts until after they verify your identity. Verification requires that you show support staff a government-issued ID via Zoom.
What happens when student CalNet accounts are no longer active:
- Grace period: former student accounts receive a grace period of 274 days during which they have access to many but not all campus services. Grace starts the day after the Student Information Systems (SIS) determines that the student is no longer active.
- Alumni affiliations: students receive alumni affiliations on their CalNet accounts when they have met criteria as determined by SIS.
- SIS-Extended: former student accounts receive an SIS-Extended affiliation for two years after the end date determined by SIS. Alums with SIS-Extended and alumni affiliations are able to continue to log in to CalCentral.
- Transition to alumni account: A former student account with an alumni affiliation transitions to an alumni account after the grace period has ended.
Active/Claimed Alumni Account Management
Alums with active CalNet accounts can log in to any campus service available to alums, such as CalNet Account Manager, bMail (not available to all alums), or the alumni directory, using their CalNet ID and passphrase.
- An active alumni CalNet account is defined as: has a claimed CalNet ID, is not in grace, and is not expired, AND:
- Alums who are eligible for Alumni Email Service must adhere to the renewal process
- Alums who are not eligible for Alumni Email Service must log in to their CalNet accounts at least once every six months, or the account will be expired
- Alums who do not log in to their CalNet account for six months will be expired
- Former students with a alumni affiliations and an SIS-Extended affiliation are excluded from the login requirement
- Starting September 1, 2024 and continuing through fall 2024, all active alumni accounts will be required to use CalNet 2-Step. Alums will be onboarded to 2-Step in batches and receive information by email before they are required to enroll
Inactive Alumni Account Management
- An inactive alumni CalNet account is defined as: does not have a personalized CalNet ID or is expired
- Inactive alumni account holders may apply for an exception if sponsored by campus faculty or staff
- If activated, formerly inactive alum accounts will be required to use CalNet 2-Step
Locked Alumni Accounts
- Locked alumni accounts are marked locked in CalNet Admin Tool
- Locked alumni accounts may be active or inactive
- All locked alums must go through identity verification with ITCS to get unlocked
- When an active account is unlocked, account lifecycle is as above
- When an inactive account is unlocked, the account holder may apply for an exception sponsored by a campus faculty or staff as above
- All locked alums must go through identity verification with ITCS to get unlocked
Support and Identity Management Tools
- Active alums can use self-service account management tools at mycalnet.berkeley.edu. Logging in allows user to:
- Change their CalNet ID
- Reset their passphrase
- Update 2-Step devices
- Active alums can use the forgot password tool at mycalnet.berkeley.edu
- Requires a recovery email address is on file
- Requires the alum knows their CADS ID number
- If additional help is needed, alum can contact calnet@berkeley.edu for help