IT Change Management-also known as change enablement-is an IT practice designed to minimize disruptions to IT Services while making changes to critical systems and services.
A change is adding, modifying, or removing anything that could have a direct or indirect effect on services.
Change management practices are designed to reduce incidents and meet regulatory standards. The practices ensure efficient and prompt handling of changes to IT infrastructure and code. Whether you're rolling our new services, managing existing ones, or resolving problems in code, modern change management approaches break down silos, provide context and transparency, avoid bottlenecks, and minimize risk.
What is the IT Change Management process at UC Berkeley? See related articles below