Printer Installer is a campus service to make adding, configuring, and maintaining printers easier. Once the PrinterLogic Client software has been installed on your managed Berkeley Desktop PC or Mac, simply visit: https://printer.berkeley.edu/ to discover and add the printers you need.
Table of Contents
Step 1: Install the PrinterLogic Client Software
On a Microsoft Windows Berkeley Desktop Managed Computer
On Windows, launch BigFix and accept the PrinterLogic Client offer:
On a Apple macOS Managed Computer
On Macs, launch Self Service and find the PrinterLogic Client offer and click "Install"
Step 2: Add a Printer from printer.berkeley.edu
1. Click the Printer Installer icon in your Windows Taskbar or Mac's Menu Bar and select "Add printer..." or "Click here to add printer". If prompted to add or enable the Extension for your browser, click the button to install:
2. A browser window will open to the Printer Install interface. Click on a building:
3. If applicable, click on a floor:
4. Find the printer you would like to add, either on the map or list, and click "Install Printer":
5. When prompted to confirm installation, Click "Yes"
6. Printer Installer will then add the printer driver and queue to your computer
7. When the process is complete, you will see a message saying that the printer has been installed successfully
Enabling the Printer Installer Plugin
For some browsers like Firefox, you may need to enable the Printer Installer Plugin to view and install printers:
1. Click on Allow... in the top-right of the browser
2. Click Allow and Remember
Frequently Ask Questions
Why won't the Printer Installer interface load in my browser?
Access to the Printer Installer interface will only load from campus wired networks, eduroam wifi, or after connecting to VPN. If you are off-campus and trying to connect to a campus printer, connect to VPN first.
Why can’t I add a printer from printer.berkeley.edu?
If you don’t see the names of the printers at https://printer.berkeley.edu/ or are unable to add a printer, you may not have Printer Installer added to your computer. Please contact IT support for assistance: itcsshelp@berkeley.edu
Can I change my printer’s default settings after I have added a printer?
You can customize the printer settings on your machine after a printer has been added. However, if printer drivers need to be changed or updated, these changes will likely cause your custom settings to be lost, as the settings may not migrate to a new driver. If you choose to make any customizations to printer preferences, we recommend that you take note of what changes you make in case you find that you must reapply these to a new driver.
Other questions about Printer Installer?
For any other questions about Printer Installer, please contact IT support for assistance: itcsshelp@berkeley.edu.