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Transitioning to upgraded recharge billing in 2024 - March Update

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2.0 - Updated on 2024-03-27 by itsm kb_api

1.0 - Authored on 2024-03-27 by Darin Clarke

Colleagues,

We want to keep you in the loop on some exciting news since February’s communication regarding our new bIT recharge billing application.

What was the outcome of the February billing cycle run on March 1, 2024?

The February billing cycle was run in parallel on both our existing recharge system and the new one. A direct comparison between both billing outputs showed a difference of 0.2% ($5k difference on +$2.3M total recharge). We are now working on correcting these last discrepancies, in anticipation of the March billing cycle.

The output files sent to BFS and CalAnswers are the files from our current recharge system, so the 0.2% discrepancy has not impacted your department’s bIT recharge in any way.

What’s next for the March billing cycle that will run on April 1, 2024?

We will run a second parallel billing cycle, and if the results are equivalent in both systems, we will send the billing output from our new application to campus systems.

Another parallel billing run also means that there will be no impact on your bIT recharges, as we will have our original output feed available if needed.

Next Steps & Contact

With each billing cycle, we will troubleshoot and improve the accuracy of our new system until we are ready for a seamless transition to the new application.

Additionally, we will be working on improvements to the Funding change page and Subscriber change page that many of you use.  We will also begin migrating historical data into the new recharge system. Please keep an eye out for our next communication and check out our FAQ page.

If you have any questions or concerns, please do not hesitate to contact us at bitbill@berkeley.edu.

Thank you!

Darin Clarke
Billing Manager
Berkeley IT | Business Operations