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When I try to log on to CAS on my mobile device, the 2-Step screen displays an empty white box.

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9.0 - Updated on 2022-01-28 by Summer Scanlan

8.0 - Updated on 2022-01-28 by Summer Scanlan

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3.0 - Updated on 2018-12-05 by Summer Scanlan

2.0 - Updated on 2018-12-03 by Summer Scanlan

1.0 - Authored on 2018-09-13 by Sahil Sanghvi

Parental controls/restrictions on mobile device (such as an iPad) will interfere with the DUO 2-Step Panel. Please disable parental controls on your device and try again.

For instructions on checking content restrictions on an iPad, see the Duo website: https://help.duo.com/s/article/3710?language=en_US