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UC Berkeley IT Services A-Z

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14.0 - Last modified on 2026-07-21 Revised by Sarah Gonzales

13.0 - Last modified on 2026-07-21 Revised by Sarah Gonzales

12.0 - Last modified on 2026-07-21 Revised by Sarah Gonzales

11.0 - Last modified on 2026-07-21 Revised by Sarah Gonzales

10.0 - Last modified on 2026-07-21 Revised by Sarah Gonzales

9.0 - Last modified on 2026-07-13 Revised by Tobi Paton

8.0 - Last modified on 2026-06-23 Revised by Summer Scanlan

7.0 - Last modified on 2026-02-20 Revised by Sarah Gonzales

6.0 - Last modified on 2025-02-20 Revised by Sarah Gonzales

5.0 - Last modified on 2024-12-02 Revised by Sarah Gonzales

4.0 - Last modified on 2024-09-06 Revised by Sarah Gonzales

3.0 - Last modified on 2024-08-26 Revised by Sarah Gonzales

2.0 - Last modified on 2024-08-23 Revised by Sarah Gonzales

1.0 - Created on 2024-08-23 Authored by Sarah Gonzales

A | B | C | D | EG | H | I | J | L | M | N | O | P | Q | R | S | T | U | V | W | X


A

Achieve Together

Active Archive Object Storage (AAOS)

Active Directory

Alumni Email Service

AI Chat & Assistants

AP Bears (Academic Personnel Support)

API Central

B

bCloud: AWS

bCloud: Azure

bCloud: GCP

BearGPT Assistants

BearGPT Curated Assistants (Pilot)

BearGPT Curated Public Chatbots (Pilot)

Berkeley Virtual Desktop

Berkeley Equipment Tracking System (BETS)

Berkeley Financial System (BFS)

Blu Employee Portal

Box

bSecure Remote Access VPN (Virtual Private Network)

Business Contract Management System (BCMS)

C

Cal Answers

Cal Viz: Tableau Enterprise Server

CalCentral

California State CPHS Data Security Assessment

Call Center (ACD)

CalMessages

CalNet 2-Step Verification

CalNet ID (CalNet Accounts)

CalNet Special Purpose Account (SPA) (CalNet Accounts)

CalNet Sponsored Guests  (CalNet Accounts)

CalNet Active Directory (AD)

CalNet AD Key Management Server (KMS)

CalPlanning (Budgeting and Forecasting)

CalShare (SharePoint Online)

CalTime (Time and Attendance System)

Campus Deposit System (CDS)

Campus Phones

Cellular Phones (Wireless) 

Citrix

Cloud Computing Virtual Private Server

Computer Hardware Purchasing

Confluence Wiki

ConnexUC Reimbursement System (Travel, Entertainment, Direct Billing)

D

Data Center Colocation

Database Management

Dedicated Virtual Compute Cluster (ESXi) (Data Center Services)

Device Support

DocuSign/eSignatures

E

Email & Calendaring - bCal

Email & Calendaring - bConnected Lists

Email & Calendaring - bMail

Email & Calendaring - CalNet Special Purpose Account (SPA)

Email & Calendaring - Departmental Domain Email Service

Email & Calendaring - Enterprise Email Service - bCOP

Emergency Alert Systems (WarnMe/Nixle)

Emergency Phones

Endpoint Detection and Response (EDR)

Enterprise Storage (SAN/NAS/S3)

G

Gartner Campus Access

General IT Consulting

GitHub @Berkeley

Google Forms (Surveys & Online Forms)

Google Sites

H

Human Capital Management (HCM)

I

iHub (Integration Infrastructure)

Imagine Document Management & Workflow

Information Security Support

Integration Competency Center

IT Continuity

J

JIRA

L

LastPass Password Manager

Library Proxy Service (used to access Library services from off-campus)

Log Correlation (Secure Computing)

M

Minimum Security Standards for Electronic Information (MSSEI) Assessment Service

N

Network Intrusion Detection Systems (IDS)

Network Operations & Services

O

Open Berkeley Managed Website Platform (Drupal)

P

Prisma Cloud Security

Project Management

Q

Qualtrics (Surveys & Online Forms)

R

REDCap (Surveys & Online Forms)

Remote Support Tools - BeyondTrust

Remote Support Tools - Google Meet

Remote Support Tools - Zoom

S

Enterprise System Access Request (SARA)

Security Incident Response & Investigation

Security Video Infrastructure

Server System Administration (Linux)

Server System Administration (Windows)

ServiceNow - application support

ServiceNow - consulting

ServiceNow - custom application development

ServiceNow - integrations

Siteimprove

Socreg (Security Office Asset Registration Portal)

Software@ Berkeley (campus-licensed software)

Student EasyPass (formerly ClassPass)

Student Helpdesk and Technology Resource Promotion

Student Information Systems (SIS)/Berkeley Campus Solutions

T

Tableau Enterprise Server (CalViz)

Telecommunications Infrastructure Design & Build

Travel and Entertainment (ConnexUC)

U

UC Ready

UCBackup

UCPath Data Integration Services

V

Vendor Security Assessment Program

Video Conferencing

Visiting Scholars & Postdocs Affairs (VSPA)

Voice Operations, Products and Services

Vulnerability Scanning

W

Wasabi Cloud Storage

Web Application Security Testing

Web Hosting (Drupal & WordPress)

Web Hosting (Windows)

Wi-Fi Services - Berkeley-IoT

Wi-Fi Services - Berkeley-Visitor

Wi-Fi Services - eduroam

X

xMatters