Berkeley Desktop Windows 11 Upgrade using the Self Service Offer

Requirements

• Windows 11 Specifications and System Requirements | Microsoft
• TPM 2.0 or greater
• Secure Boot Enabled
• UEFI Enabled
• CPU : 1 gigahertz (GHz) or faster with 2 or more cores
• RAM : 4096+ MB
• Compatible Intel Processor for Windows 11 version 22H2 & 23H2
  • Self Service Upgrade may work on other manufacturer's processor, such as AMD
• 30+ GB of Free Space on System Drive
• Berkeley Desktop running Windows 10 and joined to Campus Active Directory
• Berkeley Desktop supported Dell OptiPlex and Latitude Hardware
  • Self Service Upgrade may work on Berkeley Desktops installed on other manufacturer's hardware

Pre-Upgrade Checklist

Please perform the following checklist of items before using the Self Service Offer to upgrade to Windows 11

• Laptops have their AC power adapter plugged in
• Restart your computer if it has been more than two days since its last restart
• Configure Power & Sleep Settings so the "Sleep" option is set to "Never". This setting can be changed after the upgrade has been completed.

Steps to use the Self Service Offer to upgrade your Berkeley Desktop to Windows 11

1. Open the BigFix Self Service portal by clicking the small “b” icon in the taskbar
   
   
   
   
2. Locate the Self Service Offer called “Berkeley Desktop Windows 11 Upgrade” and click the “Accept” button
   
   
   
   
3. A new window will appear to allow you five minutes to save your work. Click the button “Take Action” to start the upgrade process. After five minutes, the upgrade process will automatically start
   
   
   
   
4. The upgrade process may take 45-60 minutes to complete depending on your environment. Please contact your IT Support Staff if you receive an error for further assistance
   
   
   
   
5. After the upgrade to Windows 11 has completed, your computer will restart and bring you to the Windows 11 Login Screen. Please log in to your computer, and you will now be using Windows 11 on your Berkeley Desktop