How do I connect to eduroam on iOS (iPhone, iPad)?

This article explains how to connect to the UC Berkeley Campus eduroam WiFi network on a device running Apple iOS. 

Before you Begin

1. Forget or Delete the CalVistor and airbears2 networks from your remembered WiFi networks list
   
   • Open the Settings application and select Wi-Fi
     
   • Click the information (i) icon next to the network and then select Forget This Network
2. Create your WiFi Key
   
   • If you have not yet created a WiFi key, navigate to https://wifi-keys.berkeley.edu and follow the prompts.
   • Instructions can be found here: Creating a WiFi Key and Managing WiFi Keys

Connecting iOS to eduroam

1. Open the Settings application

2. Select Wi-Fi

3. Ensure Wi-Fi is enabled with the selector to the right and showing green

It may take a few moments for your computer to identify and list all available wireless networks

5. Locate eduroam and select it from the list

6. You will be prompted for your WiFi Key username and WiFi Key (password) then click Join

7. You will be prompted to accept the wireless authentication certificate. It may be listed as trusted, it may be listed as untrusted, if the certificate is listed as wireless-auth.berkeley.edu it is the correct certitficate and you should click Trust 

8.  If you have entered the information as listed along with your correct WiFi ID and Key your device should connect to the eduroam network

For additional assistance, contact CSS IT at 510-664-9000 and follow the prompts to reach a technician from between 8 am to 5 pm, Monday through Friday. A ticket may also be submitted through http://sharedservices.berkeley.edu/it/ or by e-mailing itcsshelp@berkeley.edu