How to use the Berkeley Security Software (BSS) validation tool

A knowledge base article about How to use the Berkeley Security Software (BSS) validation tool provided by the UC Berkeley IT Service Hub - Knowledge Portal

Table of Contents

Introduction

The Berkeley Security Software Validation Tool is available in the Self Service portal for Windows and macOS. It is used to validate that the security software components Trellix and BigFix are successfully installed on your computer. The tool also gathers and displays computer information that may be helpful for your IT support provider to troubleshoot potential issues with EDR and your device.

Windows Instructions

  1. Open the Self Service portal by clicking the small “b” icon in the taskbar.

    Close-up of the Windows taskbar showing a small blue circle icon with a lowercase white "b" inside, used to open the Self Service portal.

  2. Locate the option called “Berkeley Security Software Validation/Troubleshooting Tool,” select it, and click the “Accept” button.

    Screenshot of the Windows Support Center menu listing available software. The entry for "Berkeley Security Software Validation/Troubleshooting Tool" is selected and highlighted in blue.

  3. The tool will run silently in the background and display results in a new Notepad window. You may copy and paste these results to provide to your IT support provider if needed.

macOS Instructions

  1. Open the Self Service portal by double-clicking the Self Service app located in /Applications/Self Service.app.
  2. Locate the option called “Berkeley Security Software Validation Tool” and click the “Validate” button.

    A square black button in the macOS Self Service application featuring the gold UC Berkeley "Cal" logo and the text "Berkeley Security Software Validation Tool."

  3. The tool will run silently in the background and display results in a new TextEdit window. You may copy and paste these results to provide to your IT support provider if needed.

Additional Information

Find out more in the Service Catalog.