How do I download Kaltura media?

A knowledge base article about How do I download Kaltura media? provided by the UC Berkeley IT Service Hub - Knowledge Portal

Media Owners and Co-editors can download media files from media they find in their My Media. They also can set what media files can be downloaded by others who have access to the videos on a per-video basis. By default, the download option is not available for viewers who are not Media Owners or Co-editors of the video in question. 

These steps apply to both bCourses and MediaSpace (though note that there are limitations to doing so in MediaSpace).

About dual-stream video downloads

Dual-stream videos are those for which the viewer has control over two separate video streams—usually one for the camera and one for the screen capture—separately, so that, for example, they can change the relative size of each stream. Course Capture videos are always dual stream. Zoom recordings may or may not be dual-stream depending on the host's Zoom settings. See "How do my Zoom settings impact how recordings appear in Kaltura?" for more info.)

The stream that, by default, loads as the larger of the two streams, is considered the "Primary", or "Main" stream.

In bCourses, Media Owners and Co-Editors can download each stream separately following the instructions below; there is no way to download both streams into a single file. Each download will include the audio. 

Note that currently, in Mediaspace (https://kaltura.berkeley.edu/), it is only possible to download the Main stream; if you need to download both streams, you'll need to do so in bCourses.

Also, Viewers  can only download the main stream. 

How to download video files via the Edit page (only for media Owners and Co-editors):

  1. Access My Media in the global navigation in your bCourses (the vertical navigation bar on the left) or MediaSpace.
  2. Select the title of the media in question. The media entry page will load.
  3. From the Actions dropdown menu, select Edit
    The Edit option selected from the Actions dropdown menu.
  4. Select the Play button in the middle of the video area in order to load the video. It will begin playing at this point; you will likely want to pause it.

  5. Select the Download button (in the upper right of the video player). 
    3 icons (Search, Transcript, and Download) with Download highlighted
    The Downloads window opens.
    "Downloads" screen with "Main stream" and "Additional streams". Both have a download icon
  6. In the Downloads window, select the box for a stream you want to download. Single stream videos will have only a "Main stream"; dual stream videos will have "Additional streams". (The "Main stream" is the one that fills the player frame when you first load the video; with Course Capture videos, it is random which stream is the camera and which is the screen.) Note that. due to a current product limitation, even if a video has more than one stream, if you are in Mediaspace, there will only be an option to download the "Main stream".
  7. Repeat step 6 if there are any additional streams you want to (and are able to) download.

    Please note that captions are not included in the media download. Captions are a separate choice in the Downloads window. 
 

How to download video or audio files (for viewers):

Viewers are only allowed to download Kaltura media that has been set to allow for downloads.

If you do not see the Download tab shown in the directions below, then the media has not been set as downloadable.

  1. Go to the page on which you can play the media. Depending on how it is shared, this will either be through a bCourses site’s Media Gallery, or MediaSpace. (You cannot download media that is embedded on a bCourses page.)
  2. Click the Download tab, which should be next to the Attachments tab. (If your browser window is not wide enough, you may not see a Download tab; instead, you’ll need to click Details and then select Download.)
    Screenshot of the Download tab highlighted
    Screenshot of the Details dropdown menu with the Download option highlighted
  3. Click the download icon under the Actions column on the format you wish to download.
    Screenshot of the Details dropdown menu with the Download option highlighted

 

How to download still images (for anybody):

Drag the image in the media player to the desktop OR right click the image and choose "Save image as." 

Where to find downloaded media

Where the media gets saved is dependent on your browser settings, but it's likely that you'll find it in your Downloads folder.