My phone was lost or stolen. How do I do the 2-Step?

A knowledge base article about My phone was lost or stolen. How do I do the 2-Step? provided by the UC Berkeley IT Service Hub - Knowledge Portal

Lost or Stolen Device Recovery

If you have lost your primary verification device, you can still access your account if you set up a backup method. Did you set up a second device or print out backup passcodes? If so, use that second device or a passcode to complete the process and delete the lost device using the following steps:

Go to mycalnet.berkeley.edu.
Log in and complete the verification with your second device or a backup passcode.
Select Manage 2-Step.
Complete the verification again to access the Device Control Panel (My Settings and Devices).
Delete the lost device from your account.
Add any new or additional devices.
Note: Remember to print out backup passcodes if you have not already done so!

If you do not have a second device or backup passcodes:

Please email calnet2-stephelp@berkeley.edu or submit a support ticket for assistance.