CalNet Sponsored Guest User Guide

A knowledge base article about CalNet Sponsored Guest User Guide provided by the UC Berkeley IT Service Hub - Knowledge Portal

Sponsored Guest User Guide: Accepting Your Invitation

Congratulations! You have been invited to create a CalNet Sponsored Guest Account. Follow the steps below to accept the invitation and activate your account.

How to Accept the Invitation

  1. Check your email account for an invitation from the UC Berkeley Sponsored Guest application.
  2. Open the email and click the link to accept the invitation. This will open the Guest App in your web browser.
  3. Click the checkbox to agree to the Terms of Service.
  4. Click the Sponsored Guest Sign In button at the bottom right of the screen.

Capture of CAS Login screen shows a link to use to log in and instructs to not use CAS username field

Recommended Method: Google Login

We strongly recommend using a personal Google login. If you do not have one, you can create a Google account here.

  1. Click Sponsored Guest Sign In.
  2. Click Sign in with Google.
  3. Log in using your Google credentials. A confirmation page will display your name and email address.
  4. If this is your first time logging in as a Sponsored Guest, you will receive a confirmation email to your Google account containing your account info and expiration date. Guest accounts expire one year after creation but can be extended by your sponsor.
  5. Wait a few minutes: It takes a short time for data to reach the CalNet system after activation.
  6. Navigate to the resource or service you need to access, and follow the process from Step 1 to log in.

Alternative Login (Non-Google)

Only use this method if you do not have a personal Google account and are unable to create one.

  1. Click Sponsored Guest Sign In.
  2. Click the Other Login button and then click Create Account at the bottom of the login page.
  3. On the Registration page, enter your First Name, Last Name, Email, and Phone Number. Click Create.
  4. Check your email for an activation link. Click it to be taken to a page to create your password.
  5. Enter and confirm your new password, then click Activate Account.
  6. Click the blue Continue button, then log in using the credentials you just created.
  7. Once logged in, you will receive an account activation confirmation.

Forgot or Change Password

These instructions apply only to the "Alternative Login" method. Google users manage passwords through Google.

Forgot Password

  1. Go to the Password Recovery Page.
  2. Enter your registered email address and click Send Email.
  3. Click the link in the recovery email and set a new password.

Change Password

  1. Go to the Change Password Page.
  2. Enter your email, current password, and new password, then click Change Password.

Troubleshooting

Need help? Email calnet-admin@berkeley.edu for assistance.