Why would I want to add only a desktop line?

Use the Add New Desktop Telephone Line Only form if you already have a UCB-purchased phone which you will use with a new line. 

NOTE: We only support UCB-purchased equipment on our telephone switching equipment. If you already have a UCB-supported phone, you must provide us with the model number (example: Avaya 9404) to ensure your line is properly configured and billed. 

If you wish to upgrade or downgrade a line, please use the Change Service form. 

Additionally, on this form you can request to add a new digital PBX phone line for use with the Avaya Workplace VoIP service offering.  This will provide a fully virtual line that is not terminated in an office and is not connected to a physical phone set.

Please do not order data network services on this form. Press 'Add to Cart' and then 'Continue Shopping' to add other services to this request.

For help in completing the rest of the form, click Field Entry Tips. For further assistance call CCU at 664-9000, option 1, 3, 1 or email ccu@berkeley.edu.