When will my ChatGPT Education request be approved?

A knowledge base article about When will my ChatGPT Education request be approved? provided by the UC Berkeley IT Service Hub - Knowledge Portal

Submitting your license order via the ChatGPT Edu Request Form does not result in immediate access to the Education workspace. 

Setting Up Your ChatGPT Edu Account

  1. Requests are processed on a monthly basis, on the second Wednesday of each month. Requests made within 5 days before the end of the billing cycle may require one more cycle to take effect.
  2. Once your request is approved and processed, you will receive an invite from OpenAI inviting you to join the UC Berkeley Workspace.
  3. Click the "Join Workspace" button from the invitation email 
    • Invite from OpenAI with a green "Join Workspace" button
  4. Free and Plus accounts will have the following options for migrating their existing @berkeley.edu accounts (All other accounts (Go, Pro, Business/Teams, and Enterprise) are not able to migrate their data to the new UC Berkeley ChatGPT Edu license; learn more about ChatGPT Account Migration.)
    1. Transfer existing chat history and GPTs - Account owner’s chats, attached files, projects, and GPTs, get transferred to the new Edu account. Plugins (i.e. apps or connectors) will be removed.
    2. Export and delete existing chat history - Provides the account owner a link to download all data from the existing account data. That account will then be deleted. The new Edu account is a fresh account that contains no data.
    3. IMPORTANT: Export and delete existing chat history is the recommended option for existing users who have been using their ChatGPT account for personal use. This will help mitigate data privacy risks. 
      • ChatGPT Edu dialog box with options for transferring an existing account or exporting and deleting
  5.  If you have a ChatGPT Plus account subscription, it will be cancelled and refunded upon completing the migration process mentioned above. All other license types (Go, Pro, Business / Teams, and Enterprise) cannot be refunded at this time. For questions regarding your account, please reach out to your OpenAI Account Manager.