What can I do to prepare for an OS upgrade?

A knowledge base article about What can I do to prepare for an OS upgrade? provided by the UC Berkeley IT Service Hub - Knowledge Portal

What can I do to prepare for an OS upgrade?

  1. Begin by backing up your files. You can do this to a local device or move your data from the computer to servers or cloud-based platforms. Please note that location is dependent on the protection level of the data you have: UC P1 and UC P2/P3 data can be stored on Google Drive and Box. UC P4 data may only be stored on Calshare(link is external)
  2. Confirm that any software (outside of the standard MS Office, Chrome, Adobe Acrobat) is compatible with Windows 10 and that you have the installation files and activation keys needed 
  3. Go to: https://software.berkeley.edu/microsoft-os(link is external) and download your desired operating system.