Can't finish online training due to page load errors, glitches or getting stuck on the same page

Problems:

The training gets stuck on the same slide and will not advance. After stopping and resuming, or restarting the training, it still gets stuck on the same slide.

The UC Learning site is "Loading" for an unreasonably long time

UC Learning states that it is temporarily unavailable.

 

Possible workarounds:

* Clear the cache of your browser

https://support.google.com/accounts/answer/32050?hl=en&co=GENIE.Platform%3DDesktop

https://support.apple.com/en-us/105082

https://www.microsoft.com/en-us/edge/learning-center/how-to-manage-and-clear-your-cache-and-cookies?form=MA13I2

https://support.mozilla.org/en-US/kb/how-clear-firefox-cache

* Use a different browser or an incognito window

https://support.google.com/chrome/answer/95464?hl=en&co=GENIE.Platform%3DDesktop#:~:text=New%20Incognito%20Window.&text=You%20can%20also%20use%20a,Press%20%E2%8C%98%20%2B%20Shift%20%2B%20n.

* Reboot your computer (sometimes it is doing things in the background that are interfering)