A knowledge base article about UC Berkeley IT Services A-Z provided by the UC Berkeley IT Service Hub - Knowledge Portal
Active Archive Object Storage (AAOS)
AP Bears (Academic Personnel Support)
bCloud: Private & Public Cloud Services
BearGPT Curated Assistants (Pilot)
BearGPT Curated Public Chatbots (Pilot)
Berkeley Equipment Tracking System (BETS)
Berkeley Financial System (BFS)
Beyond Trust (formerly Bomgar)
bSecure Firewall Services (Campus VPN)
Business Contract Management System (BCMS)
Cal Viz: Tableau Enterprise Server
California State CPHS Data Security Assessment
CalNet ID (CalNet Accounts)
CalNet Special Purpose Account (SPA) (CalNet Accounts)
CalNet Sponsored Guests (CalNet Accounts)
CalNet AD Key Management Server (KMS)
CalPlanning (Budgeting and Forecasting)
CalShare (SharePoint Online)
CalTime (Time and Attendance System)
Campus Deposit System (CDS)
Cellular Phones (Wireless)
Cloud Computing Virtual Private Server
ConnexUC Reimbursement System (Travel, Entertainment, Direct Billing)
Dedicated Virtual Compute Cluster (ESXi) (Data Center Services)
Desktop Phones & Voicemail - CalPBX
Desktop Phones & Voicemail - Centrex
Desktop Phones & Voicemail - Voicemail
Email & Calendaring - bCal
Email & Calendaring - bConnected Lists
Email & Calendaring - bMail
Email & Calendaring - CalNet Special Purpose Account (SPA)
Email & Calendaring - Departmental Domain Email Service
Email & Calendaring - Enterprise Email Service - bCOP
Emergency Alert Systems (WarnMe/Nixle)
Endpoint Detection and Response (EDR)
Enterprise Storage (SAN/NAS/S3)
Google Forms (Surveys & Online Forms)
Human Capital Management (HCM)
iHub (Integration Infrastructure)
Imagine Document Management & Workflow
Library Proxy Service (used to access Library services from off-campus)
Log Correlation (Secure Computing)
Minimum Security Standards for Electronic Information (MSSEI) Assessment Service
Network Intrusion Detection Systems (IDS)
Open Berkeley Managed Website Platform (Drupal)
Qualtrics (Surveys & Online Forms)
REDCap (Surveys & Online Forms)
Remote Support Tools - BeyondTrust
Remote Support Tools - Google Meet
Remote Support Tools - Zoom
Enterprise System Access Request (SARA)
Security Incident Response & Investigation
Server System Administration (Linux)
Server System Administration (Windows)
ServiceNow - application support
ServiceNow - consulting
ServiceNow - custom application development
ServiceNow - integrations
Socreg (Security Office Asset Registration Portal)
Software@ Berkeley (campus-licensed software)
Student EasyPass (formerly ClassPass)
Student Helpdesk and Technology Resource Promotion
Student Information Systems (SIS)/Berkeley Campus Solutions
Tableau Enterprise Server (CalViz)
Telecommunications Infrastructure Design & Build
Travel and Entertainment (ConnexUC)
UCPath Data Integration Services
Vendor Security Assessment Program
Visiting Scholars & Postdocs Affairs (VSPA)
Voice Operations, Products and Services
Web Application Security Testing
Web Hosting (Drupal & WordPress)
Web Hosting (Windows)
Wi-Fi Services - Berkeley-IoT
Wi-Fi Services - Berkeley-Visitor
Wi-Fi Services - eduroam