Zoom Problem: "You cannot log into your Zoom account using this method"

A knowledge base article about Zoom Problem: "You cannot log into your Zoom account using this method" provided by the UC Berkeley IT Service Hub - Knowledge Portal

When trying to log into Zoom, you may see an error message, "You cannot log into your Zoom account using this method. Contact your IT administrator for instructions. (2,025)"

This occurs when trying to sign into UC Berkeley Zoom using Google authentication or some type of authentication other than CalNet (SSO). 

Sign in to UC Berkeley Zoom on the web, using your CalNet ID and passphrase. For step-by-step instructions, see: How to sign into your UC Berkeley Zoom account