A knowledge base article about Avaya Workplace VoIP solution provided by the UC Berkeley IT Service Hub - Knowledge Portal
Avaya Workplace uses VoIP (Voice over Internet Protocol) which allows you to use your computer or smartphone to make or receive calls from your campus phone number, anywhere in the world! Avaya Workplace gives you the flexibility to use the telephone that works best for you whether you are on campus, at home, in a temporary office, or in a remote location.
Features and service details can be found here.
Quick view of an Avaya Workplace flyer.
Line type limitation detail: Not all phones are eligible for VoIP.
Here are the installation and configuration instructions for the Avaya Workplace software.
If you have any questions, please call CNS at 510-664-9000 (4-9000), options 2, 1, or send an email to telecom-avaya-workplace@berkeley.edu