Telecom Catalog ServiceNow Supported Web Browsers

A knowledge base article about Telecom Catalog ServiceNow Supported Web Browsers provided by the UC Berkeley IT Service Hub - Knowledge Portal

Supported Web Browsers

TelCat ServiceNow Supported browsers as of August 2023 (Utah):

Browser support varies for each version of the user interface (UI). Most major browsers are supported.  Some features have additional browser requirements, which are noted in the appropriate documentation.

Note: UI11 is no longer supported. All instances have been upgraded to Core UI. New Utah instances have the Next Experience UI.

Browsers:

  1. Chrome: Latest public release of the browser, and the two previous releases
  2. Firefox and Firefox ESR: Latest public release of Firefox and Firefox ESR, and the two previous releases
  3. Internet Explorer: NOT Supported
  4. Microsoft Edge Chromium: Latest public release of the browser, and the two previous releases
  5. Safari: Safari 12.0 and up
  6. Tablet Mobile: Not supported
  7. Phone Mobile*: Not supported

Mobile phone browsers do not support the desktop version of the UI. Instead, mobile browsers use the mobile UI.

 

TelCat ServiceNow Supported browsers as of August 2022:

Browsers:

  1. Chrome: Latest public release of the browser, and the two previous releases.
  2. Firefox and Firefox ESR: Latest public release of Firefox and Firefox ESR, and the two previous releases.
  3. Internet Explorer: NOT Supported
  4. Microsoft Edge Chromium: Latest public release of the browser, and the two previous releases
  5. Safari: Safari 12.0 and up
  6. Tablet Mobile: Not supported
  7. Phone Mobile*:Not supported

Mobile phone browsers do not support the desktop version of the UI. Instead, mobile browsers use the mobile UI.

 

 TelCat ServiceNow Supported browsers as of August 2021:

With the release of Quebec upgrade for ServiceNow (August 2021), the Telecom Catalog supports the latest public version or service pack of:

And for tablets devices (* not supported on mobile phone browsers):

¤ - In some Safari versions, user credentials may be disclosed to an unexpected site via auto-fill.  Starting with Safari 9.1, the leave page / stay on page pop-up message only displays once.

¤ - As of June 2022, Internet Explorer has been deprecated by Microsoft, and will no longer be supported.  It is not recommended as a browser for accessing ServiceNow.