Setting up recovery emails

A knowledge base article about Setting up recovery emails provided by the UC Berkeley IT Service Hub - Knowledge Portal

In conjunction with our recently released CalNet Account Manager (mycalnet.berkeley.edu), CalNet is launching a campus-wide campaign to ensure that users are able to take advantage of cool new self-service tools. In order to use the tools at mycalnet.berkeley.edu, students and staff need first submit a personal Recovery Email Address via mycalnet.berkeley.edu.

What on earth is a Recovery Email Address?

A Recovery Email Address is your non-”berkeley.edu” email address; without a Recovery Email Address on record, you will be unable to utilize the tools at mycalnet.berkeley.edu, which allow you to easily change your existing passphrase or reset your passphrase should or when you forget it.

Users also receive notifications to their Recovery Email Address when changes are made to to their CalNet account.

Sounds important! How do I update my Recovery Email Address?

I’m glad you asked! Go to mycalnet.berkeley.edu to review or update your Recovery Email Address.

Simply navigate to mycalnet.berkeley.edu, log in in the upper right hand corner, and choose “Change My Recovery Email Address.” There, you will be prompted to enter a non-berkeley.edu email address of your choice. It’s that easy! You can now rest assured that you have access to all self-service CalNet tools. You can click here for additional instructions on how to use mycalnet.berkeley.edu.

What's in it for me?

What is more valuable than increased security and the ability to manage your own Identity? Setting a Recovery Email Address means you don't have to prove your identity before getting a passphrase reset, which will save you time and headache. 

Don’t delay! Head over to mycalnet.berkeley.edu and log in to review and update your Recovery Email Address, today!